Terms of Service
This website (the “Site”), including the mobile site and smartphone app platforms such as iOS, Android, and Windows, is published and maintained by TravelMaitri, a company incorporated and existing in accordance with the laws of the Republic of India (together with its subsidiaries and other affiliates, “us”, “we”, “our” or TravelMaitri). By accessing or using the Site or by using the Service on the Site you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. When you access any sub-site, webpage, hyperlink (whether belonging to an associate of TravelMaitri or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site, webpage, hyperlink. The sub-sites, webpages, and hyperlinks may contain such additional terms and conditions of use as may be set out in such sub-sites, webpages, and hyperlinks.
TravelMaitri may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the Site may introduce.
Your Agreement to these Terms and Conditions for availing Service
The Terms and Conditions is a legal contract between you being an individual customer, user, or beneficiary of this service, and TravelMaitri having its registered office at _____________
TravelMaitri acts as an “Intermediary” solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for facilitating travel requirements. You acknowledge that TravelMaitri is merely acting in a limited role as an agent of the service providers offering their services on the TravelMaitri platform, and that TravelMaitri merely provides intermediary services in order to facilitate services to you. TravelMaitri is not the last mile service provider to you and therefore TravelMaitri shall not be deemed to be responsible for, and shall have no liability for, any lack or deficiency, interruption, change, rescheduling, delay, or cancellation of services provided by any person or entity (including airline, hotel, activity provider or similar agency) that you may engage or hire from the content available on the Site, though TravelMaitri may pass on such information to customers when requested to do so by any person providing such services. TravelMaitri is not responsible for any refunds in connection with any services offered by any person on the TravelMaitri platform, except for passing on such refunds when received from such persons to customers, other than refunds of convenience fees paid to TravelMaitri for the services it provides to customers, subject to such refund requests being in compliance with these Terms and Conditions and with the terms of the applicable ticket or booking.
