Response time
Within working hours
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Customer support
Help for travellers — with enquiries, bookings, payments, changes and anything else.
Who this is for: Travellers who need help before, during or after a trip.
Whether you are planning, mid-trip or following up afterwards, our customer support team is here to help.
Channels
Ticket, phone, email
Languages
Multiple Indian languages
Support type
Enquiries, bookings, payments and follow-up help
Contact
Contact customer support
Send us your question and we will respond as soon as we can.
Contact us
Address :
Atlanta Centre
402, Sonawala Rd, Goregaon, Mumbai
Maharashtra 400063
Contact :
+91 8591639099
Email :info@travelmaitri.com
Questions & answers
Frequently asked questions
How soon will I hear back?
Our support team responds during working hours and aims to get back as quickly as possible.
Can I get help in my language?
Yes, support can be provided in multiple Indian languages depending on the issue and team availability.
Can I ask about payments and bookings here?
Yes. Use this form for general customer support including bookings, payments, follow-up and travel questions.
Will I get a confirmation?
Yes. Once your message is submitted successfully, we confirm that it has been received.